At Perfect Bowl, accessible from https://perfectbowl.com.au, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services. Please read this policy carefully to understand your rights and how we handle your data.
By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
What Information We Collect
We collect different types of information in order to provide our services effectively:
1. Personal Information
This includes identifiable information you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
- Any other information you enter while contacting us or placing orders
2. Non-Personal Information
We may also collect non-identifiable data such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referral source
This data is collected via cookies, analytics tools, and server logs.
How We Use Your Information
We use the information we collect in the following ways:
- To process your orders and payments
- To communicate with you, including order confirmations, customer support, and newsletters (only if opted in)
- To improve our services and user experience
- To comply with legal obligations
- To ensure security and detect/prevent fraud
- To personalize your experience, such as recommending meals based on preferences
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Store your session information
- Understand your preferences
- Analyze website traffic and performance
You can manage cookie settings through your browser, but disabling cookies may affect your user experience.
Sharing of Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: such as payment gateways, delivery partners, or email marketing platforms, strictly to fulfill services.
- Legal Authorities: if required by law, regulation, or court order.
- Business Transfers: if Perfect Bowl is acquired or merged with another entity, your information may be transferred as part of the transaction.
All service providers are bound by confidentiality and data protection agreements.
Data Security
We implement robust security measures to safeguard your personal data, including:
- SSL encryption
- Secure payment gateways
- Limited access to personal information within our organization
- Regular website and plugin updates
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable precautions to protect your data.
Third-Party Links
Our website may include links to third-party websites, such as delivery partners or social media platforms. We do not control these external sites and are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing any personal information.
Your Rights and Choices
Depending on your location, you may have the following rights under applicable privacy laws:
- Access – Request a copy of the personal data we hold about you.
- Correction – Request corrections to inaccurate or incomplete data.
- Deletion – Request deletion of your data (subject to legal exceptions).
- Withdrawal of Consent – Opt-out of marketing emails or newsletter subscriptions at any time.
To exercise any of these rights, contact us at perfectbowl959@gmail.com.
Email Communication and Marketing
We may occasionally send you promotional emails, offers, or product updates, but only if you’ve opted in. You may unsubscribe at any time using the link provided in every email. We do not spam or send unwanted communication.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date. Continued use of the website after any changes indicates your acceptance of the revised policy.
Last Updated: 31 July 2025
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:
📧 Email: perfectbowl959@gmail.com
🌐 Website: https://perfectbowl.com.au